Courier Software for Caribbean Freight Forwarders
Run packages from US and China warehouses to customers across the Caribbean, with branded portals, WhatsApp service, invoice capture, tracking, payments, and delivery tools in one platform.
Built for cross-border package forwarding
Caribbean shoppers regularly buy from Amazon and other overseas stores. eCourier Services connects the customer experience with warehouse receiving, package processing, customs preparation, pickup, and local delivery.
US & China warehouses
Connect supported warehouse partners so package details flow into your operation.
WhatsApp customer service
Send alerts and help customers with packages, deliveries, invoices, and payment proof.
Automated Invoice Capture
Automatically match and attach invoices, for example, Amazon invoices, to packages by order or tracking details.
Your brand everywhere
Use your domain, website, portal, colors, logo, and white-label mobile apps.
Multi-branch operations
Manage multiple pickup points, staff roles, labels, reports, and customer records.
Local configuration
Configure currencies, payments, taxes, rates, and operating workflows for your market.
Markets we serve
eCourier Services is designed for Caribbean courier businesses and nearby territories with strong US and China shopping routes.
- Jamaica
- Trinidad & Tobago
- Barbados
- Guyana
- The Bahamas
- Cayman Islands
- Turks & Caicos
- Belize
- Saint Lucia
- Grenada
- Antigua & Barbuda
- Dominica
- Saint Vincent & the Grenadines
- Bermuda
Payment gateways, customs documents, warehouse partners, and local requirements vary by country and are confirmed during setup.
One platform, two practical plans
Basic starts at US$35/month for core courier operations. Deluxe is US$50/month and adds WhatsApp customer tools, AI chat assistance, Automated Invoice Capture, Referral & Rewards, and branded mobile apps. There are no per-package software fees.
Frequently asked questions
Is eCourier Services only for Jamaican courier companies?
No. eCourier Services supports courier and freight-forwarding businesses across the Caribbean. Jamaica-specific features are available alongside configurable regional workflows.
Can Caribbean couriers connect US and China warehouses?
Yes. eCourier Services supports API-connected warehouse workflows for packages received in the US and China, subject to the selected warehouse partner.
Does the platform support WhatsApp customer service?
Yes. Deluxe includes WhatsApp notifications and customer self-service tools such as package help, delivery requests, invoice uploads, payment proof, AI assistance, and human handoff.
Can each courier use its own brand and domain?
Yes. Customer portals, corporate websites, mobile apps, colors, logos, and domains can carry the courier company’s brand.
Are payment and customs features identical in every country?
Core courier tools are shared, while payment gateways, taxes, customs documents, and local workflows are confirmed for each market during setup.
Show us how your courier moves freight
We will walk through the platform and confirm the right warehouse, payment, and local workflow setup for your market.